- laundry@freshspinkc.com
- 8 AM – 10 PM, 7 days a week.
Fresh Spin Laundry Privacy Policy
Effective date: July 22, 2026
Fresh Spin Laundry is operated by Truman WashWorks, LLC (“Fresh Spin,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit freshspinkc.com, contact us, subscribe to updates, or otherwise interact with our Independence, Missouri laundromat.
Information We Collect
We may collect information you choose to provide, including your name, email address, telephone number, message content, service questions, newsletter preferences, and other information you submit through a website form or provide when contacting us. If you use an in-person laundry service, we may also collect information reasonably needed to identify your order, communicate about it, and complete the transaction.
When you use the website, our systems and service providers may automatically receive technical information such as your internet protocol address, browser and device type, operating system, referring page, pages viewed, approximate location derived from an IP address, dates and times of visits, and interactions with website features.
Cookies and Analytics
We and our service providers may use cookies, pixels, local storage, and similar technologies to keep the website working, remember preferences, understand site traffic, measure performance, prevent misuse, and improve our content. The site may use Google services, including Google Analytics and Search Console, to provide aggregated website performance and usage information. Your browser may allow you to block or remove cookies, but some website features may not work as intended afterward.
How We Use Information
- Provide, operate, maintain, and improve the website and our laundromat services.
- Respond to questions, requests, and customer-service messages.
- Manage newsletter subscriptions and send service updates or offers you requested.
- Understand website use, troubleshoot problems, and evaluate content performance.
- Protect customers, our business, and the website from fraud, abuse, security threats, or unlawful activity.
- Comply with legal obligations and enforce applicable terms.
How We Share Information
We may share information with vendors that help us host and secure the website, deliver email, provide forms, analyze website use, display customer reviews, process business communications, or support our operations. These providers may use information only as permitted by their agreements with us and applicable law. We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, or as part of a merger, financing, sale, or transfer of business assets.
We do not sell personal information for money. We do not authorize service providers to use personal information for their own unrelated marketing.
Email and Marketing Choices
You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us. We may still send non-marketing communications when reasonably necessary to respond to you or provide a requested service.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, or security obligations. Retention periods vary according to the type of information and why it was collected.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No internet transmission or storage system can be guaranteed completely secure, so we cannot promise absolute security.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided. We may need to verify your identity and may retain information when required or permitted by law. Where applicable law provides additional privacy rights, we will respond to a verified request as required and will not discriminate against you for exercising those rights.
Children’s Privacy
The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through the website, please contact us so we can review and address the request.
Third-Party Websites and Features
The website may link to third-party websites or display features provided by third parties, such as maps, reviews, analytics, or social platforms. Their privacy practices are governed by their own policies, not this policy.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. The effective date above shows when this version took effect. Material changes will be posted on this page.
Contact Us
For privacy questions or requests, contact Truman WashWorks, LLC doing business as Fresh Spin Laundry at laundry@freshspinkc.com, call 816-503-6652, or write to 10215 E Truman Road, Independence, Missouri.
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Fresh Spin Laundry
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- 816 503 6652
- laundry@freshspinkc.com
- Everyday 8.00am to 10.00pm
- 10215 E Truman Rd. Independence, MO
Customer Reviews
Google reviews from Fresh Spin Laundry customers.
EXCELLENT
Based on 27 reviews
Posted on Google
A-ZTrustindex verifies that the original source of the review is Google.
Great place. The employees are very helpful and take into consideration stuff that you lost.Posted on Google
Beachbum78 MeCustomer service is fantastic. This place is nice and clean.Posted on Google
Tiffany WestStaff are extremely nice and helpful..convenient location and the place is always clean. Claudio is awesome..super nice and helpful. THUMBS UP!Posted on Google
Alberta HughesThe Place Is Always Clean And Air Conditioned 💯 My Very First Visit Wasn't Great My Clothes Didn't Seen Clean But I Went Back Because I Love The Atmosphere 💯Tried Different Washers They Came Out Clean 🥰🥰So I've Been Back Every Week For The Last Month And Everything Is Great 👍🏼 Eric Introduced Himself And Was Very Pleasant And Friendly 💯Trish Is Always A Pleasure And HelpfulPosted on Google
Carlos HernandezI really liked how clean and amazing the staff was !!! I wanted to get in and out fast and a gentleman named Claudio really made my experience very pleasant!! He made me and my son feel like we mattered and even more importantly how clean and professional this place was I will be coming back ! Thank you for all you guys doPosted on Google
AngelDoing laundry here is fun and has quickly become our new favorite spot. The place is very clean and so are the machines. The staff are all so nice but especially Mr. Claudio he’s very friendly and helpful 👍Posted on Google
KayteeOne of the cleanest laundromats I’ve been to! The facility was spotless, doing laundry here was quick and convenient. I also like the fact that I could purchase drinks and snacks there for my husband and I. I’d like to recognize Claudio. He was very nice and super helpful. He genuinely cares about the customers. He is such a great guy!Posted on Google
Robyn BanksFrom the moment I walked in, I noticed how clean and bright everything was. It made doing laundry a pleasant experience instead of a chore. The laundromat is very convenient, and it was easy to get assistance whenever I needed it. My kids loved the kids area too. I especially want to recognize Claudio for his outstanding customer service. He was patient, kind, and genuinely cared about helping customers. He answered my questions, made sure I had everything I needed, and even helped me carry my laundry out to my car. That level of kindness and professionalism is hard to find these days. If you’re looking for a clean laundromat with friendly staff who truly care, I highly recommend this place. Five stars!